Privacy policy

Privacy Policy

Farshaa Organics respects your privacy. This Privacy Policy explains how we collect, use, and protect customer information when you visit our website or place an order.

Information We Collect

When you place an order or contact us, we may collect:

- Name
- Phone number
- Email address
- Delivery address
- Order details
- Payment method
- Messages sent through WhatsApp, email, or website forms

We may also collect basic website usage data through cookies, analytics tools, and advertising pixels.

How We Use Your Information

We use customer information to:

•  Process orders
• Confirm Cash on Delivery orders
• Deliver parcels
• Contact customers about orders
• Provide customer support
• Improve our website and services
• Run marketing, retargeting, and promotional campaigns
• Prevent fraud or fake orders

Sharing Information

We may share necessary customer information with:

• Courier companies
• Payment providers
• Shopify and store service providers
• Marketing and analytics tools
• Support or order management tools

We do not sell customer personal information.

Cookies and Tracking

Our website may use cookies, Meta Pixel, TikTok Pixel, Google Analytics, or similar tools to understand website activity, improve ads, and measure performance.

Marketing Communication

If you contact us, place an order, or opt in to updates, we may send order updates, promotional messages, or offers through WhatsApp, SMS, email, or social media.

You can ask us to stop promotional communication at any time.

Data Security

We take reasonable steps to protect customer information. However, no online system is completely secure.

Customer Rights

You can contact us to request correction or removal of your personal information where applicable.

Contact

For privacy-related questions, contact:

Email: farshaaorganics@gmail.com
WhatsApp: +923191015766
Website: farshaaorganics.com